jidbaz Privacy Policy
Your personal information is extremely valuable to us. This document describes in detail how jidbaz collects, stores, and protects your information.
This Privacy Policy ("Policy") applies between jidbaz ("we", "us", or "platform") and users ("you" or "user") of our website jidbaz.cam. This Policy explains how we collect your personal information, how we use it, and how we keep it secure. Please read this Policy carefully before using our platform.
Introduction and Overview
jidbaz is a safe and reliable online gaming platform for players in Bangladesh. Protecting your privacy is our highest priority. We believe that every user's information is their personal property and that they should have full control over it.
This Privacy Policy will tell you:
- What types of information we collect and why.
- How your information is stored and processed.
- Our policy on sharing information with third parties.
- What measures we take to protect your information.
- Your rights and choices regarding your information.
- Our process for making changes to this Policy.
By using our platform, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services.
What Information We Collect
Personal Identity Information
We collect the following information during account registration and identity verification:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- National ID number or passport number
- Email address
- Mobile number
- Permanent and current address
Financial Information
We collect the following financial information to process transactions:
- bKash, Nagad, or Rocket account details
- Bank account details (where applicable)
- Deposit and withdrawal history
- Transaction amounts and dates
Gaming Activity Information
We collect the following to improve your gaming experience and ensure responsible gaming:
- Game play history and detailed records
- Win and loss records
- Bonus and promotion usage information
- Time spent on the platform
- Preferred game categories
Technical Information
Information collected automatically to ensure the security and quality of our service:
- IP address
- Browser type and version
- Operating system information
- Device identifier information
- Login times and log data
- Cookie and session information
Purpose of Information Use
jidbaz uses your collected information only for legitimate purposes. We process your information for the following reasons:
3.1 Account Management and Verification
We use your personal information to create and maintain your account and to confirm your identity. This ensures the security of our platform and prevents unauthorized access. In particular, this information is essential for completing age verification and identity confirmation processes.
3.2 Financial Transaction Processing
We use financial information to correctly manage deposit and withdrawal transactions. This includes accepting deposits and processing withdrawals via bKash, Nagad, Rocket, and bank transfer. This information is used to ensure a minimum deposit of ৳200 and a minimum withdrawal of ৳1,000.
3.3 Customer Service
Our 24/7 live chat support team uses your account information to resolve your issues. This ensures that you receive fast and effective assistance.
3.4 Ensuring Responsible Gaming
It is our responsibility to monitor your gaming activity to identify potentially problematic behavior and provide timely support. For this purpose, we analyze gaming history and spending data.
3.5 Platform Improvement and Personalization
We analyze your preferences and usage patterns to improve the quality of our platform's services. This includes new game recommendations, personalized offers, and interface improvements.
3.6 Legal and Regulatory Compliance
Your information is used to meet relevant legal obligations, prevent fraud, and implement anti-money laundering measures. This is essential for the protection of us and all users.
Information Sharing and Disclosure
jidbaz does not sell your personal information to third parties. However, we may share information in the following limited circumstances:
Service Providers
We use trusted third-party services for payment processing, identity verification, and technology infrastructure management. These organizations are given access only to the information necessary to perform specific services and operate under strict confidentiality agreements.
Legal Obligations
In the case of a court order, government directive, or legal requirement, we may be obligated to provide information to the relevant authorities. In such cases, we will provide only the minimum necessary information.
Fraud Prevention
Information may be provided to relevant investigative agencies to prevent fraud, money laundering, or other illegal activities. This is done for the protection of all users.
With Your Consent
For any purpose other than those described above, we will obtain your explicit consent before sharing your information with a third party. You may withdraw this consent at any time.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience on our site.
5.1 Essential Cookies
These cookies are essential for the basic functionality of the website. This includes maintaining login sessions, security verification, and remembering your preferences. These cookies cannot be disabled.
5.2 Analytical Cookies
These cookies are used to understand how many users are visiting which pages and which features are most used. The information collected remains aggregated and anonymous.
5.3 Preference Cookies
These cookies are used to remember your preferred language, display settings, and other personalization options.
5.4 Cookie Controls
You can control or delete cookies through your browser settings. However, deleting some cookies may cause issues using certain features of our site. The process for changing cookie settings differs across browsers — check your browser's help section for details.
Data Security Measures
jidbaz has adopted industry-standard security measures to protect your personal information. Our security framework includes:
- SSL Encryption: Our entire website is protected by SSL (Secure Sockets Layer) encryption. This means all data exchanged between you and our servers is encrypted.
- Server Security: Our data servers are secured at both the physical and digital level. Only authorized personnel can access them.
- Password Hashing: Your password is never stored directly — it is stored as a one-way cryptographic hash.
- Two-Factor Authentication: Two-factor authentication is available for added security on your account.
- Regular Security Audits: Our systems undergo regular security testing and assessment.
- Suspicious Activity Monitoring: Unusual login attempts or suspicious activity are automatically detected and alerts are sent.
Note: No method of data transmission over the internet is completely secure. While we ensure industry-standard protection, we cannot guarantee absolute security. You are also responsible for keeping your account password confidential.
Data Retention Period
jidbaz retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations.
- Active Accounts: All information is retained for as long as your account remains active.
- Closed Accounts: Even after an account is closed, financial transaction records and identity verification documents are retained for a set period as required by law.
- Dispute Resolution: If a dispute or investigation is ongoing, the relevant information will be retained until the matter is resolved.
- Marketing Information: If you opt out of marketing communications, a minimum amount of information is retained to record that preference.
Once the purpose of retention has been fulfilled, we securely delete or anonymize your information.
Your Rights and Choices
As a jidbaz user, you have the following rights over your own information:
Right to Access
Contact us to find out what information we hold about you. We will provide you with a complete report.
Right to Rectification
If any of your information is incorrect, you may request a correction. We are committed to maintaining accurate information.
Right to Erasure
You may request the deletion of your personal information beyond what is legally required to be retained. This right applies after your account is closed.
Right to Restrict Processing
In certain circumstances you may request that processing of your information be restricted, although this may prevent you from using some services.
Right to Data Portability
You have the right to request your information in a structured, machine-readable format.
Right to Opt Out of Marketing
You may opt out of promotional emails or messages at any time. This will not affect your account or use of our services.
To exercise any of the above rights, please contact our support team. We will process your request within a reasonable time.
Protection of Minors
jidbaz is for users aged 21 and above only. We never knowingly collect information from minors.
Age verification during registration is mandatory. If we become aware that information from a minor has been accidentally collected, we will immediately close that account and delete the related information.
If a parent or guardian suspects that their child has opened an account on our platform, please notify us immediately. We will act quickly.
Process for Policy Changes
jidbaz reserves the right to update this Privacy Policy as needed. If significant changes are made to the Policy, we will:
- Notify you by email at least 30 days before the changes take effect.
- We will display a notice of the change in the most visible area of the website.
- We will update the "Last Updated" date at the top of the policy.
Continuing to use the platform after the revised policy takes effect will indicate that you have accepted the new policy. If you do not agree with the revised policy, please close your account before the changes take effect.
Previous versions of this policy are kept on record and will be provided upon request.
Privacy Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our privacy team will carefully consider your request.
Including "Privacy Request" in the subject line of privacy-related emails will help our team respond more quickly.
For more information
Use the links below to read our detailed terms of service, responsible gaming guidelines, and frequently asked questions.